The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Since I nor anyone associated with my shop is aware of the totality of information collected from you directly or indirectly by Etsy, I am not responsible for nor aware of the methods of management of any data collected by or distributed by Etsy. Any information provided to my by Etsy is used solely for necessary business activities.
If you have any questions about your personal information or privacy, please contact Etsy for clarification.
Custom and personalized orders are available. Please contact me about the specific nature of your customization request.
I am able to modify sizing of chains and necklaces fairly easily. Other items can have size modified but might be subject to additional charges depending on time and complexity.
To clean any of my products, use a light solution of diluted soap in warm water.
Gift wrapping is available. Currently Gift wrap is a crimson velvet pouch for your purchase to arrive in.
Items available in my shop and custom items are available for wholesale orders. Minimum order quantity varies by item, but a general rule of thumb is quantities of 20 or greater.